Enhanced IVR
(Interactive Voice Response)
Enhanced IVR (Interactive Voice Response) Integration (Inbound
and Outbound) lets contacts navigate easily to find the exact information
they need, by using their touch tone phone and often eliminates
the need for a CSR.
Outbound IVR can leave thousands of messages on answering machines
in a fraction of the time it can be done manually, delivering your
message quickly where you want it.
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