Seamless Predictive Dialing

Seamless Predictive Dialing or sequential Preview or Power Dialing increases agent productivity up to 400% over manual dialing by allowing agents to speak with live contacts virtually continuously.

The Predictive Dialer dials out automatically and screens out answering machines, busy signals, disconnected numbers and no-answers, and effectively "predicts" when a "live" contact will be reached and when an agent will be available.

Thus, it enables agents to speak with live customers and prospects almost continuously, significantly increasing productivity.

Its features include Simultaneous Multiple Campaigns, Agent Scripting/Data Integration, Preview Dialing Option, On-The-Fly Campaign Configuration and Record Loading, Agent and Campaign Call-Backs and Separate Campaign Dial Pacing.

 
 
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